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IPA Annual Report 2018-19

The annual report of the Infrastructure and Projects Authority is available here.

This year the report references the good work undertaken by the IPA and covers:

Case Studies

  • Broadband Delivery Programme (DCMS), now Building Digital UK, (SRO: Raj Kalia)
  • DWP People and Locations Programme, (SRO: Karen Gosden)
  • Logistics Commodities Service Transformation (MoD), SRO: Roger West
  • National Proton Beam Therapy (DHSC), SRO: Cally Palmer)
  • Home Office Biometrics Programme (HO), SRO: Brendan Crean
  • A400M Atlas Transport Aircraft (MoD), SRO: Air Commodore Simon Edwards
  • South West Route Capacity (DfT), SRO: Farah Sheikh
  • 30 Hours Free Childcare (DfE), SRO: Michelle Dyson
  • Sellfield Model Change, SRO: Duncan Thompson
  • Future Borders Programme (HMRC/Border Delivery Group), SRO: Haroona Franklin
  • Heathrow Expansion (DfT/Heathrow), SRO: Phil Wilbraham

Notable Projects

  • Dreadnaught Submarines (MoD)
  • High Speed Rail 2 (DfT)
  • Crossrail (DfT)
  • Rail Franchising Programme (DfT)

Lessons from Transport

There were five common themes from the Transport lessons report.

  • Accountability must be unambiguous
  • Behaviour matters more than process
  • Control schedule and benefits as well as cost
  • Deal with systems integration risk
  • Enter service cautiously

The three key lessons raised were.

  1. Behaviours and culture are just as important as process – having a blind commitment to succeed without a balanced perspective. Investment in relationships between project leaders, delivery organisations and suppliers encourages joint decision-making and problem-solving.
  2. It is important to pay close attention to projects, even when things are going well – building the spirit of optimism in a team and protecting against the potential for complacency or denial.
  3. Need more emphasis on managing increasing technical complexity – Complex systems integration failures can arise late in a project lifecycle, but the conditions for success should be established right at the start.

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