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Symptom

The Case of the Leaky Roof

Background: John lives in an old house that he loves, but one rainy night, he notices a small leak in his bedroom ceiling. Water drips down onto the floor, creating a puddle. John is worried, but it’s late, and he decides to do something quick to manage the problem.

Workaround:

John places a bucket under the leak to catch the water. This helps prevent the water from damaging the floor, and it gives him peace of mind that the problem is under control for now. However, the bucket doesn’t stop the leak itself; it only catches the water, and John has to empty the bucket every few hours during heavy rain.

  • Symptom: Water leaking onto the bedroom floor during rain.
  • Workaround Applied: Placing a bucket under the leak to catch the water.

Deeper Analysis:

After a few rainy nights of emptying the bucket, John realises that he can’t keep doing this forever. He climbs up to the attic and sees that the cause of the leak is a hole in the roof. The hole allows rainwater to seep through the ceiling into the bedroom. John tries to patch the hole with some plastic and duct tape, which seems to work temporarily. But after a couple of weeks, the tape starts to peel, and the leak comes back.

  • Cause: A hole in the roof, allowing rainwater to leak through.

Root Cause:

John decides to call a roofing specialist to inspect the roof. The roofer discovers that the hole is just one of several weak spots, and they are all due to old, damaged roof tiles that have deteriorated over time. The roofer explains that the roof is over 20 years old and hasn’t been maintained properly, which has led to cracks and leaks. Simply patching the hole won’t solve the problem because new leaks will keep forming.

  • Root Cause: Old, damaged roof tiles that haven’t been maintained, leading to cracks and leaks.

Solution:

The roofer suggests replacing the old roof tiles with new, more durable ones. By installing a new roof, John can prevent leaks from happening in the first place. Although it’s a bigger investment than placing a bucket or patching holes, it addresses the underlying issue, ensuring that his home stays dry during future rains.

  • Solution: Replacing old, damaged roof tiles with new, durable ones to prevent leaks.

Outcome: John decides to go ahead with the new roof installation. After the new tiles are in place, the leaks stop completely, and John no longer has to worry about placing buckets or patching up holes. His home is safe, dry, and more comfortable, and he doesn’t have to spend every rainy night running around with buckets and tape.

Summary:

  • Workaround: Placing a bucket under the leak to catch water.
  • Symptom Addressed: Water leaking onto the bedroom floor during rain.
  • Cause: A hole in the roof letting water seep through.
  • Root Cause: Old, damaged roof tiles that haven’t been maintained.
  • Solution: Installing new, durable tiles to prevent leaks.

Anecdote Explanation: This story shows how a simple workaround (the bucket) can temporarily deal with a symptom (the leaking water), but it doesn’t solve the underlying problem (the hole in the roof). Even trying to patch the hole isn’t a lasting solution because the real issue is that the roof is old and deteriorating. Only by replacing the roof tiles (the root cause) does John finally fix the problem for good.

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